Refund & Return Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. Send all returns to:
Chinga Brand S. 925B Peachtree St. NE, Ste. 478, Atlanta, GA 30309
There are certain situations where only partial refunds are granted:
- Unused and unopened packages may be exchanged or refunded up to 30 days
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com or
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are unopened and unused. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Chinga Brand S. 925B Peachtree St. NE, Ste. 478, Atlanta, GA 30309.
Contact us at email@example.com for questions related to refunds and returns.